The Audit · where every install starts

Why your sales won't repeat. And exactly what to fix.

Two weeks. One report. Every leak in how you sell, the decision behind it, and the priced plan to fix it.

Most audits hand you opinions to go fix yourself. I hand you the build.

01
You share what you have
Homepage, deck, demo, a few call recordings. No homework.
02
I trace the whole motion
Every leak followed down to the decision underneath it.
03
You get the report + plan
A diagnosis you can act on, and a build sequenced and priced.
To start€3,000
Time2 weeks
If I find nothingYou don't pay
Last install5 sales in 90 days
If this is you

You've got a product that works. Selling it still feels like guessing.

You've fixed the homepage twice. Sharpened the pitch. Deals still go quiet, in different places each time, and you can't tell which fix matters.

Every surface says something different

Your homepage, your deck, and your demo each pitch a slightly different company.

Deals go quiet and you can't see why

Some die at the price. Some go quiet after the demo. No pattern you can name.

You're the only one who can close

Every real deal still routes through you, in the room, doing it live.

You've had advice. It didn't stick.

Plenty of opinions on what to fix. None of it added up to a system you could run.

No single surface is the problem. The decisions underneath them were never made, so every surface goes its own way.

Why the usual audit doesn't fix this

Most audits end where the real work starts.

A doc of opinions tells you what looks wrong. It never tells you which broken thing is the cause and which is the symptom. This isn't a review from the sidelines. It's the first half of the system I'd install, running on your business.

The 360° audit

Hands you a doc of opinions.

Nine topics, each scored on its own
Findings and to-dos in a document
A list of things to go fix yourself
Ends as advice. The building is on you.
The Product.Zone Audit

Traces the cause and hands you the build.

Your whole motion, read as one system
Every leak traced to the decision beneath it
A sequenced plan: what to fix, in what order
Ends as a system you can have installed.
How wide it goes

Your deal didn't die in one place. I check all eleven.

Most founders fix the part they can name, on partial advice. The deal goes quiet somewhere else. I read all of it at once, so you fix the cause, not the nearest symptom.

How they buy The Repeatable Sales System the customer's path to yes
Stuck01

Segmentation & Targeting

How they buy+
Decisions I check
  • Who you're for, and who you're not
  • The disqualifiers
  • The market bet
Stuck02

Positioning & Narrative

How they buy+
Decisions I check
  • Your category
  • The alternative you beat
  • The difference that matters
  • The outcome you sell
!Slows03

Pricing & Packaging

How they buy+
Decisions I check
  • Your value metric
  • How it's packaged
  • The price level
  • Discount and expansion rules
Stuck04

Homepage that Qualifies

How they buy+
Decisions I check
  • Who it speaks to in five seconds
  • What it asks the right buyer to do
  • Whether it filters the wrong ones
!Slows05

Pitch Deck that Travels

How they buy+
Decisions I check
  • The one story it tells
  • Whether it works without you in the room
  • What the buyer carries to their boss
Smooth06

Demo & Sales Collateral

How they buy+
Decisions I check
  • What the demo proves
  • The proof a buyer trusts
  • What answers the silent objection
!Slows07

Sales Pipeline & Motion

How they buy+
Decisions I check
  • The first step you offer
  • What makes saying yes feel safe
  • The rhythm that moves a deal forward
How they grow The Repeatable Expansion System staying, expanding, telling others
!Slows08

Onboarding & First Value

How they grow+
Decisions I check
  • The moment they first get value
  • Whether it works without you
  • How fast it happens
Stuck09

Retention, Expansion & Advocacy

How they grow+
Decisions I check
  • What signals they'll stay
  • The trigger to expand
  • Whether a happy customer brings the next one
How you scale past yourself The Winning Team internal: throughput, not journey

Different work. The seven above are the customer's journey. This is the throughput of the whole loop: right now every customer runs through you, so you're the bottleneck. Most founders aren't here yet. That's the honest finding.

·Comes later 10 · Team Design  ·  11 · Founder-to-Team Handover

Click any area to see the decisions inside it. That's the depth behind every card.

Seen enough? Book the intro →

How it works

Four moves, from your surfaces to a system you own.

Not advice from the sidelines. I read the whole motion, trace each leak to the decision behind it, and hand you a report you keep.

Clarity Confidence Commitment Capability Compounding value HOW THEY BUY HOW THEY GROW Your motion Find Land Make sense Self-select Compare Validate Commit Activate Deliver Succeed Grow Advocate
Smooth Buyer slows Buyer stuck Twelve stages your customer moves through, from first finding you to growing with you. Each one marked where your selling holds and where it leaks.

Sample read · not real client data

01I read all eleven areas

Your deal didn't die in one place. I read the whole motion as one picture.

Twelve stages your customer moves through, colored where it holds and where it leaks. Every leak ties to one of the eleven areas, and the sprint that fixes it.

Find · stuck · homepage speaks to four buyers at once. Area 01.
Self-select · stuck · nothing tells the right buyer it's for them. Area 02.
Make sense · slows · price is nowhere, every deal from scratch. Area 03.
03
Sprint 03 / 07 · The Repeatable Sales System
Product.Zone
Decision Card
Pricing & Packaging
The 7-Decision Pricing Teardown

Hand on heart: you have sat there and asked "what should we charge?" It feels like one question with one number for an answer. It is seven decisions, most never made on purpose, running from who you sell to all the way to how the account grows. Here is the chain, and where we see it break in deep-tech.

The decision chain who it's for → how you charge → how much → can they defend it → how it grows
01
Who is each package really for?segment fit

In deep tech the first buyer is an engineer, not procurement. One plan for everyone fits the founder's network, not a market.

Drills into
By who pays
technical buyereconomic buyer
By why they buy
build vs buyreplace a toolnew capability
02
What do you charge per?value metricthe hinge

Hurozo could bill per token. The buyer wants a process that runs, not tokens. Charge for the workflow finished, the output shipped, the budget line they already own.

Drills into · anchor: Stripe charges per transaction
Per access
seatworkspace
Per consumption
usagetokenrun
Per result
outcomeprocess completed
03
How is it packaged?packaging

Founders give away the one capability that carries most of the willingness to pay, then ask why nobody upgrades.

Three approaches, by relevance
Single offer
flatusage-scaled
Tiered
good / better / bestcapability gates
Core + add-ons
modulescredits
04
What is the number?price level

Priced off build cost, or off the wrong competitor. The anchor is the budget the buyer already spends to solve this another way.

Anchored against
the status quointernal builda substitute toolheadcount savedan existing budget line
05
When do you hold, when do you flex?discount rule

Decided once, in daylight, or improvised in every deal. The first sale sets the anchor for the next ten.

The rule
nevervolume onlyterm onlydesign-partner dealcase-by-case
06
Can the buyer defend it upward?buyer enablement

The engineer who loves it still sells the price to a CFO. If the ROI logic is not on the page, your champion improvises it, and loses.

Has to carry
a visible ROI linea budget categoryan approval patha justification
07
What makes an account pay more later?expansion trigger

Built into the package up front, or chased one awkward call at a time. The metric must not punish adoption.

Growth by design · anchor: Slack grows by active users
more usagemore seatsnew outcometier jumpnew team
AOne we worked on · SENF
The instinct
charge per participant
what everyone reaches for first
The decision
charge per project
the unit the buyer actually values
Decision 02
the value metric
BFrom someone who's been in every deal

I ran a €1.5bn marketplace and still knew so many things not. Why my pricing held in one room and collapsed in the next, I could not have told you. Nobody handed me these seven decisions. I paid for each one, one lost deal at a time.

Make them on purpose, and the negotiating stops. You stop being in every deal.

Would you rather not sell at all? Fair. Pick up the phone, charge by the day, shake hands like it's 1995. That works too. This is for the founders who want the system to sell without them in the room.

Value-metric-first pricing: how you charge before how much, set by what buyers pay rather than what they say. The method is settled. Whether your seven are made on purpose is the open question.

Sprint 03 of 7
product.zone

A real page from the report: Sprint 03 · Pricing & Packaging. The decisions and the options, never your answer.

02I trace each to the decisions underneath

One "fix the pricing" is really seven decisions you never made.

An advisor says "fix your pricing" and leaves. But pricing isn't one thing. It's seven decisions wearing one symptom's clothes. Until each is made on purpose, the leak comes back.

What changes Monday: you stop being in every negotiation. The audit names which of the seven is actually unmade, from your own deals, for every area that's leaking.

Slot A · renderThe report agenda, a real table of contents with page counts:
· Executive read · p.3
· The width: eleven areas read · p.5
· The depth: your decisions, checked and scored · p.9
· Where it leaks: the loop · p.18
· Why it leaks · p.20
· The loading plan: sprints sequenced and priced · p.26
· What you own after · p.30
~32 pages.

Slot A · render the agenda in Figma/nano-banana

03You get a 32-page report

An artifact, not advice.

One report covering how you sell: the loop, the leaks, the decisions behind them, and the loading plan. The loading plan, which sprints in what order, is the page that decides everything downstream.

Slides and a PDF, for a board deck or a team review. Yours to keep, build with me or not.

Slot C · renderThe owned repo. One installed system, loaded sprints done, available sprints ahead, mapped capture → compile → check. One system you own, not eleven invoices.

Slot C · render the owned repo

04It keeps working after I leave

The first pages of a system you own.

Not a PDF I hand over and walk away from. It's the first entries in a commercial canon, in a repo you keep. The next sprint loads into the same place.

One system you own, not eleven invoices.

What I'll ask you for

I work from what you already have. No homework.

Every mark on the report comes from a surface you hand over. A missing surface is itself a finding. Here's what I read, grouped by what it tells me.

How they buy

How you win deals

  • Your homepage
  • Sales pitch deck
  • Investor pitch, if you have one
  • A demo recording
  • Pricing page or sheet
  • Follow-up emails you send
  • 2 to 3 sales call recordings, if you can
Call recordings tell me more than anything else. If you have them, share them. If not, that's fine.
How they grow

How you keep them

  • Your onboarding steps
  • How a new customer first gets value
  • Any check-in or review format
  • A renewal or upgrade conversation
Often thin this early. An undefined onboarding is one of the most common findings.
How you scale past yourself

How it runs without you

  • Anything a non-founder uses to sell
  • Your org chart, if there is one
  • Any handover or deal-review doc
Usually mostly absent at this stage. That's expected, and tells me you're not ready to hand over yet.

If a surface doesn't exist, I note the hole. A missing piece of the loop is a finding I can act on, not a blank I fill with a guess.

An honest word from me

The Audit is new. The judgment behind it is not.

I ran a €1.5bn marketplace for fifteen years and still didn't know how to sell. The advice I followed came from people who saw one slice and were never in my seat. It was bad, and I paid for it. What worked was sitting with someone who'd run it, who mapped the whole thing with me before anyone talked fixes. That conversation is the Audit.

€1.5bn
in transactions built on a B2B platform I took from zero. I know what selling at scale feels like because I did it.
12+
ventures read across deep tech, AI, industrial, and marketplace. Different symptoms every time, the same root cause: decisions never made.
15 → 5
at a Fugro venture: from a product nobody could explain to fifteen qualified conversations and five sales in three months, once the decisions underneath were made.

"Our homepage didn't match our deck. Our deck didn't match what sales said. Every call started with fifteen minutes of confusion. He rebuilt all of it, aligned."

Thea d.V. · Commercial Lead, Fugro VirGeo
on the install work the Audit plans

Before I recommend a single sprint, I check that a sales motion is even your real problem. If the product doesn't yet solve something people pay for, no homepage rewrite saves it. Sometimes the most valuable thing I can say is "don't build anything yet, here's what comes first." Most people selling you services won't.

Before you book

The questions founders actually ask.

What do I walk away with?

One report: your motion colored where it leaks, every leak traced to the decision behind it, and a sequenced build plan with prices. Slides and a PDF. Yours to keep, build with me or not.

What does it cost, and what if it finds nothing?

€3,000, flat, two weeks. If I can't surface three real problems and show you how to fix them, you don't pay. The Audit earns its price before it charges it.

How much of my time does it take?

Almost none. I work from what you have: homepage, deck, demo, a few call recordings. No homework. A missing surface is itself a finding.

Do I have to buy the build after?

No. You commit to nothing until you've seen what you need and what it costs. Most teams need a handful of sprints, not eleven. Some need none yet.

How is this different from a GTM audit?

A standard audit scores nine topics and hands you opinions to go fix yourself. This one reads your whole motion as one loop, traces every leak to the decision beneath it, and hands you the build. Advice ends as a to-do list. This ends as a system.

How fast can you start?

Usually a week or two. I run few at a time so each gets a real read. Book the intro and I'll give you the next slot on the call.

What if a sales motion isn't my real problem?

Then I tell you, before recommending a sprint. See "an honest word from me" above. A real outcome, and the most valuable one if you're at the wrong stage.

If I can't find three real problems, you don't pay

See where it breaks, and why, before you fix anything.

€3,000 · two weeks · last install: five sales in 90 days

The Audit decides everything downstream. You don't commit to a single sprint until you've seen exactly what you need, why, and what it costs. Rock and roll.